Pull up a chair. Ask us anything.
Running a store is a lot. Figuring out whether RunOps is right for yours shouldn't be. Here's what retailers ask us most, answered the way we'd answer if you were standing in the shop with us.
The easy part.
Most stores are up and running before the end of the day.
Who is RunOps for?
Independent specialty retailers: run shops, outdoor, footwear and the people who love them. If you're doing the ordering, the schedule and the marketing yourself, after close, you're exactly who we built this for.
How long does setup take?
A few hours. We connect to the systems you already use, your data starts flowing, and you'll see your own store inside RunOps the same day.
Which point-of-sale systems do you work with?
RICS, Lightspeed, Shopify, Finale and Global Payments, and more. If you don't see yours, ask us. See partners & integrations.
Do we have to replace our POS?
No. Keep ringing up sales the way you do today. RunOps sits on top of your POS and does the work around it.
Is there an app for my team?
Yes. Your staff can clock in, check their schedule, trade shifts and ask for time off from the RunOps iPhone app.
The work behind the counter.
The jobs that eat your evenings, handled in one place.
What does RunOps actually take off my plate?
Scheduling, ordering, invoice reconciliation, customer marketing, and the numbers that tell you how each store and each person is doing. Instead of a stack of separate tools, it's all one place, working from the same data.
How does AI scheduling work?
RunOps builds your schedule around when you actually sell and what you want to spend on labor. Your team trades shifts and requests time off in the app, and clock-in only works when they're at the store. Read how one retailer went from all day to 20 minutes.
Can it handle ordering with my vendors?
Yes. RunOps supports B2B ordering with more than 45,000 brands, from fill-ins and futures to reorder and transfer recommendations. You can message your vendors right from RunOps too, and it goes out from your own email, so the relationship stays yours.
Does it work with my payroll and accounting?
It connects to ADP and Paychex for payroll, and QuickBooks and Bill.com for accounting. RunOps gets your labor numbers payroll-ready; the payroll run itself stays with your provider.
Can it send texts or post to social media?
Today it runs your email campaigns and automated flows, built from what your customers actually buy. Text messaging and social posting are on the way.
Straight answers.
No free trial. Something better: a person.
Is there a free trial?
No. A trial leaves you alone with a login and a to-do list. Instead, every new customer starts with a 90-day proof of concept, and someone from the RunOps team takes your hand and walks the whole way with you.
What happens during the 90 days?
You get your own guide: a real RunOps employee who knows your store by name. They get you connected, sit with you through your first schedules, orders and campaigns, and stay with you until running RunOps feels like second nature.
How much does it cost?
RunOps Core is $1,500 a month, covering up to $1.5 million of inventory at cost, with no setup fee. Flex and Build Your Own are priced to your operation. See the full pricing.
Can I use my own AI with RunOps?
Yes. Build Your Own gives you MCP access to the RunOps pipeline, so you can bring Claude, ChatGPT or your own models to your store's data. See how the platform works.
We're right here.
No ticket queues, no phone trees.
How do I get help?
Email [email protected]. A real person on our team reads every message and writes back.
I have a question that isn't here.
Good. Those are our favorite kind. Write to [email protected] or book a demo, and ask us whatever's on your mind.
You won't do this alone.
Every proof of concept comes with a person. Here's what the journey looks like with them beside you.
We get you connected.
A few hours with your guide and your store is live in RunOps: your sales, your inventory, your team.
We do it together.
Your first AI schedule, your first orders, your first campaigns. Your guide is there for every one of them.
It's yours to run.
The work that used to take your evenings runs on its own, and you know exactly what RunOps is doing for your store.
We'd love to hear from you.
Whatever you're thinking about, big or small, send it our way. There's a real person on the other end.
[email protected]